can't seem to sync my ipod touch 5th gen

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mr1979 Author

Level 1

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can't seem to sync my ipod touch 5th gen

I have the new ipod touch 5th gen and ever since i've done an update (not the latest one, the one before that), I can't seem to sync any of the new songs ive put into itunes onto my ipod. It wont put on any of the new playlists ive created on either. Also it keeps doing a weird thing with the latest playlist i created (before the problems) it keeps putting that back into itunes again so i then have the same playlist but labelled as number 1 number 2 etc. Everytime i try to sync it does this. Can anyone help me please as i cant seem to figure out what to do? many thanks

iPod touch

Posted on Dec 23, 2013 2:08 AM

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Answer 1

Best reply

lllaass

Level 10

210,411 points

Dec 23, 2013 5:04 AM in response to mr1979

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

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Answer 2

mr1979 Author

Level 1

0 points

Dec 30, 2013 3:26 PM in response to mr1979

Thank you for your help. I ended up having to restore it & set it up as a new iPod & that worked great. Was really quick too! Thanks again for your help

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