HT201320: Set up an email account on your iPhone, iPad, or iPod touch

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AD_77

Level 1 (0 points)

Q: Mail, Calendars, Contacts option is not actived

I tried to add new account but Mail, Calendars, Contacts option is not activated. Please need a help to manage (have 3 email accounts curently).

iPhone 5, iOS 7

Posted on Dec 23, 2013 2:48 AM

I have this question too

Q: Mail, Calendars, Contacts option is not actived

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Helpful answers

by sterling r,

sterling r Dec 25, 2013 6:10 AM in response to AD_77
Community Specialists

Dec 25, 2013 6:10 AM in response to AD_77

Hey there AD_77,

It sounds like your Mail, Contacts, and Calendars options are grayed out. It seems to me that Restrictions are enabled and would check to see if Accounts are set to Allow or Dont Allow Changes in your settings.
Go to Settings > General > Restrictions

From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph9b66575d5

Thank you for using Apple Support Communities.
All the very best,
Sterling
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