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montaser39

Q: unlocking iphone 5s

I bought Iphone 5S at full price from online store but the device is locked to a T-mobil network and I am now in Iraq, you could use the local network in Iraq

Please help me

iPhone 5s, iOS 7.0.3, IMEI 013790005629713

Posted on Dec 23, 2013 4:33 AM

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Q: unlocking iphone 5s

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  • by RichmondDan,

    RichmondDan RichmondDan Dec 24, 2013 5:13 AM in response to montaser39
    Level 3 (522 points)
    Dec 24, 2013 5:13 AM in response to montaser39

    Thank you for your answer!

     

    When did you purchase your T-Mobile unlocked 5s from Apple?  It appears that when the 5s was first released the T-Mobile was sold as "contract-free", but was unlocked only if you took it outside the US.  Now the Apple website states that the phone is "unlocked and contract-free".  Several users who have bought the newer version say that they are able to swap SIMS and carriers inside the US.

  • by FelipeV,

    FelipeV FelipeV Dec 24, 2013 5:23 AM in response to montaser39
    Level 5 (6,904 points)
    iPhone
    Dec 24, 2013 5:23 AM in response to montaser39

    Do yourself a favor and stop wasting your money and time:

     

    1. If you want to find out if the phone is really locked and to what carrier, call Apple Care. They might be able to confirm whether the phone is or is not locked and the carrier it is locked to. Use the Contact Us link at the bottom of this page to find out how to contact Apple Care.

     

    2.  Again for the third time; if locked by the carrier you MUST contact the carrier for the unlock. There is no way around this. If you are unable to do this, your phone will not work with a different SIM.

     

    Anything else is pure speculation on yours or anyone else' s part.

  • by montaser39,

    montaser39 montaser39 Dec 25, 2013 4:35 AM in response to FelipeV
    Level 1 (0 points)
    Dec 25, 2013 4:35 AM in response to FelipeV

    Thanks for helping me
    I did checking the device in a T-Mobile
    And found that he did not have information about this Iphone

  • by FelipeV,

    FelipeV FelipeV Dec 25, 2013 4:37 AM in response to montaser39
    Level 5 (6,904 points)
    iPhone
    Dec 25, 2013 4:37 AM in response to montaser39

    Again, why don' t you follow advice here? Call Apple Care.

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