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Apple ID for Apple RV doesn't work

I bought Apple TV, installed it but it doesn't accept my apple ID, what can I do? Apple ID is correctt

Posted on Dec 23, 2013 5:56 AM

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1 reply

Dec 25, 2013 11:50 AM in response to Teddy.fredy

Hi Teddy.fredy,


Welcome to the Support Communities!


I would suggest you check your Apple ID and password at the website below, and confirm that you are able to log into that account from the iTunes Store or by going directly to www.icloud.com.


If that all works correctly, you may need to reset your Apple TV and try the setup again.


Frequently asked questions about Apple ID

http://support.apple.com/kb/HT5622


You can change your Apple ID Name at My Apple ID. Click on Manage your Apple ID and sign in with your Apple ID name and password. Click Edit and enter the new information, then click Save Changes. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address. See Changing the name you use for your Apple ID if you'd like more information.


Apple TV: Basic troubleshooting

http://support.apple.com/kb/HT1551


You can try to reset your equipment by unplugging Apple TV, your television, your wireless networking equipment or AirPort Base Station, and your router from their power outlet. Wait 30 seconds, then plug everything back in.


Cheers,



- Judy

Apple ID for Apple RV doesn't work

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