2 Replies Latest reply: May 22, 2014 2:39 AM by he1enw
SpiderPie Level 1 Level 1 (0 points)

I put a Christmas playlist on my iPod Nano.  It has 166 songs.  It plays fine for a while, but it will (almost always) randomly go into Shuffle mode at some point, leave the playlist, and start playing other stuff.  It's on a Logitech dock/speaker thing-y, so it's not being inadvertently shaken.


iPod nano
  • jeremy_v Community Specialists Community Specialists (2,895 points)

    Hi SpiderPie,

     

    Thanks for visiting Apple Support Communities.

     

    If your iPod nano is shuffling songs unexpectedly, first reset the device:

     

    How to reset iPod

    http://support.apple.com/kb/HT1320

     

    If the behavior persists, you may need to restore the iPod to factory settings and then sync your music again:

     

    Restoring iPod to factory settings

    http://support.apple.com/kb/ht1339

     

    Best Regards,

     

    Jeremy

  • he1enw Level 1 Level 1 (0 points)

    I also seem to have this problem with my 4th gen nano.  It will play fine for weeks or sometimes months, then it will go through a phase of engaging shuffle mode and randomly picking songs. It will sometimes play 5 seconds of one song before it jumps to another, then it will play about a minute of something else. I usually have to switch off shuffle mode about three or four times before it gets the message.

     

    I've tried resetting and putting it back to factory settings, but still have the same issue.