Changed ID in Settings, but App store still uses wrong ID

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Level 1

5 points

Changed ID in Settings, but App store still uses wrong ID

Hi all,

I inherited my mom's old iPad (iOS 5.1.1). I've tried to wipe out any trace of her accounts, and have changed both Store and iCloud settings so that they display my correct Apple ID in the Settings screens. But still, when I try to use App store to update or get new apps, it only offers my mom's IDs as sign-in options. (When I press Cancel, it then gives me a 2nd and then a 3rd ID option, but they are all my mother's accounts -- it never offers my own Apple ID as a sign-in option). How do I make App Store allow me to sign in with my ID?

Thanks for any help!

iPad, iOS 5.1.1

Posted on Dec 23, 2013 10:02 AM

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Answer 1

lizdance40

Level 4

2,424 points

Dec 23, 2013 10:10 AM in response to meredithalix

The iPad is still on your mother device list in her iTunes account. She has to remove the device so that you can activate it with your Apple ID.

http://support.apple.com/kb/HT4627

Just a heads up, If Apps are updated on a computer this iPad syncs to, you may lose the Apps. Many Apps have updated to accomodate ios 7 and no longer will work on ios 5. This can be a hassle if you have more tha one device ( old and new) on the same iTunes library.

Creating another library with the older, non-updated Apps is a good idea if you and mom share a computer.

http://support.apple.com/kb/ht1495

I hope that fixes things for you.

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Answer 2

Dec 23, 2013 10:35 AM in response to meredithalix

All Apps purchased with your mother's Apple Id will forever be tied to that ID and will always require it to update. There is no way around that.

If you want to remvoe all traces of her Apple ID, you will need to restore the iPad as new and wipe everything off of it.

Settings->General->Reset->Erase All Content and Settings.

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