Macbook Pro camera stopped working

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fierfly Author

Level 1

8 points

Macbook Pro camera stopped working

My macbook pro camera stopped working suddenly. what to do?

Posted on Dec 23, 2013 12:46 PM

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Answer 1

Dec 23, 2013 1:08 PM in response to fierfly

Please tell us what version of Mac OS X you have. The details of trouble shooting depend on that.

Assuming OS 10.8 or 10.9, go to Apple Menu / About This Mac / More Info / System Report. When that pane opens, under hardware in the left, select USB.

When you do that the info on the right side is the USB Device Tree. Look through that info and see if "Built-in iSight" is listed.

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Answer 2

fierfly Author

Level 1

8 points

Dec 23, 2013 5:37 PM in response to Eustace Mendis

thanks - it's running 10.8.5. After reading a few things, I am thinking it is a hardware issue because it is not showing up under the USB device tree. In any program that uses the camera, it says 'no camera located'. Just made an appt at the genius bar...

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