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Ipod shuffle not recognized but charges

I have an IPod shuffle 4th gen and when plug it in, it charges but it not recognized by my computer or Itunes. The cable i used is new however, this problem has not occured previously.

When i connect it, it does come up with the orange light. It still plays music but i can't sync it with my itunes😟

iPod shuffle, Windows XP

Posted on Dec 23, 2013 3:46 PM

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1 reply

Dec 23, 2013 4:00 PM in response to fifi68

This problem started when you started using your new USB docking cable? If it worked before with you old cable, and does not now with the new cable, and nothing else changed in your computer's setup, such as new USB devices or connecting through a USB hub, then the cause is likely to be the cable. The connector has separate points of contact for data and power, so it is possible for it to charge while not connecting for data.

Ipod shuffle not recognized but charges

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