windows 8.1 itunes wont recognize ipad

This worked for my iPod also. Thank you again.

Thank you Mario!

I finally solved my problem following your instructions.

Thanks so much for posting this. It worked like a charm! I tried several other posted suggestion without success until I found yours.

Thanks for the help Mario!

THIS WORKED FOR ME!

I have Windows 8 Professional, Itunes 11.1.4, and an IPAD 2. My itunes all of the sudden stopped recognizing my IPAD 2 (i think it may have started doing when i updated my Windows 8 to Windows 8.1). i tried everything, and finally Mario's solution worked for me (see below as well):

• Plug your Ipad USB cable into USB port.
• Go to your Control Panel, click Hardware and Sound, then click Device Manager.
• Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
• Right-click the Apple Device your using, and choose Update Driver Software..
• Click "Browse my computer for driver software."
• Click "Let me pick from a list of device drivers on my computer."
• Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
• In the "Install from Disk" dialog, click the Browse button.
• Use this window to navigate to the following folder:
• C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
• Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
• Click OK in the "Install from Disk" dialog.
• Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

THNX MARIO....UR SUPURB

I JUST DID WHAT U SAID AND IT WORKED

ONCE AGAIN THNX...

BEFORE MY IPHONE WAS NOT RECOGNIZED AND AFTER THE STEP GIVEN BY MARIO HELPED ME.

GIVEN BELOW WAS THE STEP:

Reinstalling Driver from own sources c:\programs\ ...

> Quote:

• Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu.
• Click "Browse my computer for driver software."
• Click "Let me pick from a list of device drivers on my computer."
• Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
• In the "Install from Disk" dialog, click the Browse button.
• Use this window to navigate to the following folder:
• C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
• Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
• Click OK in the "Install from Disk" dialog.
• Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

You legend. This actually worked. I spent hours trying to fix it and it actually worked. Thanks Mate

Cheers Mario, worked for me on Windows 8.1 with an iPad 2

Thank you, Mario. Worked when all else had failed.

Thank you Mario!!

Can I find an answer to the question as my I pad/phone will not sync after downloading Windows 8.1

Did you read the previous posts in this thread?

I just tried this for my iPhone 5 with windows 8.1 and when I click on ok for the install I receive an error message--the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems. The file is listed at usbaapl64.

I have't been able to sync my iPhone since November. It would be great to be able to do that.

I have tried finding the driver following these directions, but there is no Drivers file. I tried the first route and there was not "usbaapl" file so I tried the next folder and there was not drivers in the Program Files (x86) option.

• C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
• Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).

Any help would be great! Thank you

Thanks Mario. You solved my problem. One correction to your instructions is the apple drivers folder is located in Program Files not Program Files (x86).