Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: jonnewbie
jonnewbie Author
User level: Level 1
9 points

Server Error: 0x800CCC90, Error Number 0x800420CD

Hi,

Email server MAC OSX 10.4.4
Client: Outlook Express 6

One user keeps getting this error in OE:

Message number 1 could not be retrieved. Account 'mail.domain.com', Server 'mail.domain.com',protocol POP3,Server Error Response: 'ERR [SYS/PERM] Could not read message file', Port: 110, Secure [SSL]: Server Error: 0x800CCC90, Error Number 0x800420CD


Looks like one email in server could be corrupted and cannot be downloaded to the client PC. This email seems like telling OUTLOOK Express everytime user click SEND/RECEIVE that he have available unread messages to be downloaded hence it keeps downloading same messages over and over.

I've uncheck leave a message on the server in OE Tools/Account/Mail/Properties/Advance tab, the downloading of previously downloaded messages stopped but error window still pops up.

How could I delete purge all message in the user inbox in the server.

Thanks

Jonnewbie

G5, Mac OS X (10.4)

Posted on Jul 21, 2006 3:05 PM

Reply
9 replies
User profile for user: UptimeJeff
UptimeJeff
User level: Level 4
3,479 points

Jul 24, 2006 3:07 PM in response to jonnewbie

Um.. I didn't suggest you purge your mail. Look back at your message. You asked how to purge your old mail, I provided the command to view the man page of ipurge and a suggestion to use an IMAP client.

Anyway...
you'll need to provide some information..... can't help without it.

Start with describing the situation. "you aren't getting any email"
Are your mail clients connecting properly or do they recv an error, what type of mail client (POP vs IMAP). What do you see in the logs?

Please provide information on your configuration. A good place to start is the unedited output of the following command run from terminal:
postconf -n

With the above, we can start to troubleshoot.

Jeff
Reply
User profile for user: jonnewbie
jonnewbie Author
User level: Level 1
9 points

Jul 24, 2006 3:19 PM in response to UptimeJeff

Hi Jeff,

All incoming mails are not coming through. Clients uses POP, OE or Outlook 2000. Do not know where to start . Thanks for your immediate reply.

Jon


Last login: Mon Jul 24 14:51:16 on console
Welcome to Darwin!
mail:~ sysadmin$ postconf -n
alias_maps = hash:/etc/aliases,hash:/var/mailman/data/aliases
always_bcc =
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debug peerlevel = 2
enable serveroptions = yes
html_directory = no
inet_interfaces = all
local recipientmaps = proxy:unix:passwd.byname $alias_maps
luser_relay =
mail_owner = postfix
mailbox sizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
maps rbldomains =
message sizelimit = 0
mydomain = cpplaw.com
mydomain_fallback = localhost
myhostname = mail.cpplaw.com
mynetworks = 127.0.0.1/32,192.168.1.0/24
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
owner requestspecial = no
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
relayhost =
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpd clientrestrictions = permit_mynetworks sbl.spamhaus.org permit
smtpd tls_keyfile =
unknown local_recipient_rejectcode = 550
virtual mailboxdomains = hash:/etc/postfix/virtual_domains
virtual_transport = lmtp:unix:/var/imap/socket/lmtp
mail:~ sysadmin$
Reply
User profile for user: UptimeJeff
UptimeJeff
User level: Level 4
3,479 points

Jul 24, 2006 3:23 PM in response to jonnewbie

One item which could cause this is this line:
smtpd clientrestrictions = permit_mynetworks sbl.spamhaus.org permit

If you want to use the sbl black-list, then change this to:
smtpd clientrestrictions = permit_mynetworks reject rblclient sbl.spamhaus.org permit


Sometimes the ServerAdmin GUI can mis-write the config files and this is probably what happened in your case.

Jeff
Reply
User profile for user: jonnewbie
jonnewbie Author
User level: Level 1
9 points

Jul 24, 2006 6:20 PM in response to UptimeJeff

I still can't get it to work. All emails are going out , but no emails can be received . It might have started when I created an account for that user who has one corrupted message that can't be downloaded from his outbox,I created it in apple's mail usiing IMAP as you suggested. When I go to the log using SA I see these

Jul 24 12:51:23 Email-Server imap[4453]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 12:51:35 Email-Server imap[4453]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 12:51:35 Email-Server imap[4456]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 12:52:41 Email-Server imap[4470]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 12:57:18 Email-Server imap[4470]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 12:57:19 Email-Server imap[4546]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 12:58:44 Email-Server imap[4575]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 13:14:23 Email-Server imap[4799]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 13:29:23 Email-Server imap[5024]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 13:44:23 Email-Server imap[5242]: login: mail.cpplaw.com [192.168.1.5] kevinhenderson plaintext User logged in
Jul 24 13:46:45 Email-Server imap[5024]: DBERROR db4: PANIC: fatal region error detected; run recovery
Jul 24 13:46:45 Email-Server imap[5024]: DBERROR: critical database situation
Jul 24 13:46:45 Email-Server master[4370]: service imap pid 5024 in READY state: terminated abnormally
Jul 24 17:54:21 Email-Server2 imap[1824]: badlogin from: mail.cpplaw.com [192.168.1.5]. plaintext user: hhenderson. mail is not enabled for this user
Jul 24 17:54:29 Email-Server2 imap[1824]: badlogin from: mail.cpplaw.com [192.168.1.5]. plaintext user: hhenderson. mail is not enabled for this user
Jul 24 17:54:33 Email-Server2 imap[1824]: badlogin from: mail.cpplaw.com [192.168.1.5]. plaintext user: hhenderson. mail is not enabled for this user
Jul 24 17:54:43 Email-Server2 imap[1824]: badlogin from: mail.cpplaw.com [192.168.1.5]. plaintext user: hhenderson. mail is not enabled for this user
Jul 24 17:54:47 Email-Server2 imap[1824]: badlogin from: mail.cpplaw.com [192.168.1.5]. plaintext user: hhenderson. mail is not enabled for this user
Jul 24 17:56:08 Email-Server2 imap[1824]: badlogin from: mail.cpplaw.com [192.168.1.5]. plaintext user: hhenderson. mail is not enabled for this user
Jul 24 17:56:13 Email-Server2 imap[1824]: badlogin from: mail.cpplaw.com [192.168.1.5]. plaintext user: hhenderson. mail is not enabled for this user
Jul 24 17:56:14 Email-Server2 imap[1824]: badlogin from: mail.cpplaw.com [192.168.1.5]. plaintext user: hhenderson. mail is not enabled for this user


Any other suggestion that you may have. I'm going home till I solve this , and I can't dod it without you...

-Jon
Reply

Server Error: 0x800CCC90, Error Number 0x800420CD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up