I can't get a purchased movie to play, even though it seems to have downloaded properly
I can't get a purchased movie to play, even though it seems to have downloaded properly. Any help?
User profile for user:
jason269
User level:
Community Specialist
Hello, Gemma.
Thank you for visiting Apple Support Communities.
I would recommend trying the steps in the articles below. If none of the steps work please reply back with any errors received and which computer operating system you are using.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386
Cheers,
Jason H.