Charger broke my laptop and gave me electric shock, can i get them to repair/buy a new one?

Bought this charger 10 days ago: http://www.amazon.co.uk/gp/product/B008HESIAU/ref=oh_details_o05_s00_i00?ie=UTF8 &psc=1#productDetails


Mainly because it's half the price of the official charger and recieved relatively decent reviews. How foolish i was.


After a week, i plugged it in and sparks came from the charger. My Macbook instantly turned off, losing everything i was working on. I thought it might have been a one off, so i have turning the electric off and on again at the wall, i picked the charger up and instantly got an electric shock myself. I admit, i yelped like i never thought i could yelp. Scared me though especially after hearing of Asians being shocked to death this year by non-official Apple chargers.


So thanks to this charger, my Macbook is now broke. I have tried two other working chargers, and although they 'power' the Macbook, they don't charge it. It's also been running slower and heating up more than it did before. I have changed batteries and chargers but they don't fix it, and neither does resetting my PRAM or SMC settings.


Also, this isn't some random eBay company from China. This is a British company called Lavolta who specialise in Electronics.

I've just wrote to the company demanding a refund and a repair/new macbook pro. I don't think i should have to lose hundreds of pounds because they sold be a faulty and dangerous item. I told them if i'm not satisfied with their response i am prepared to go to the press or to the police about this.


Do you think i've got a case?

MacBook Pro

Posted on Dec 24, 2013 5:09 AM

Reply
2 replies

Dec 24, 2013 5:53 AM in response to Luke1989

Now you know why it is unwise to use 3rd party chargers.


You may have a case but stop talking about it here, everything you post is evidentiary, stating that you bought it because it was cheap and that you expected it to be less than the official item is not helpful to your case, neither is admitting that you repeatedly reconnected it after the incident where sparks flew.


Engage a solicitor if you wish to pursue this, and no more postings until you're under his/her advice.

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Charger broke my laptop and gave me electric shock, can i get them to repair/buy a new one?

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