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Helpful answers
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Dec 26, 2013 12:45 PM in response to Baliyaby jason269,Hello, Baliya.
Thank you for the question. Here are a couple resources that I would recommend going through when you have an encrypted backup.
http://support.apple.com/kb/HT4946
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
Hope this helps,
Jason H.
