Broken Keychain

Hello Everyone!


I found that actually my keychain is useless, it can't remember any passwords, can anyone tell me how to reset the keychain? I already tried by clicking reset my default keychain in keychain preferences. Can anyone tell me how to reset the whole keychain system? I can't fix the problem! Thanks!


Here are some pictures: User uploaded fileUser uploaded file

MacBook Pro, OS X Mavericks (10.9)

Posted on Dec 24, 2013 9:28 PM

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31 replies

Dec 24, 2013 11:34 PM in response to jimmywong1111

Back up all data.


If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

A new, empty System keychain will be created. All stored Wi-Fi network passwords, and possibly other data, will be removed.

If you don't like the results of this procedure, restore from your backup.


Please triple-click anywhere in the line below on this page to select it:

sudo systemkeychain -C


Copy the selected text to the Clipboard by pressing the key combination command-C.


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. You'll be prompted for your login password. Nothing will be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. You don't need to post the warning.

If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.

Wait for a new line ending in a dollar sign (“$”) to appear below what you entered. You can then quit Terminal.

Dec 25, 2013 5:19 PM in response to Linc Davis

total 120

drwxr-xr-x 6 0 0 - 204 Dec 26 09:17 .

drwxr-xr-x+ 64 0 0 - 2176 Dec 23 02:43 ..

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

-r--r--r-- 1 0 0 - 0 Dec 24 20:01 .fl043D1EDD

-r--r--r-- 1 0 0 - 0 Dec 23 01:06 .fl947E1BDB

-rw-r--r-- 1 0 0 - 39364 Dec 24 19:59 System.keychain

-rw-r--r--+ 1 0 0 - 20460 Oct 24 00:04 System.keychain-orig

0: FFFFEEEE-DDDD-CCCC-BBBB-AAAA00000059 inherited allow read,execute,readattr,readextattr,readsecurity

Dec 25, 2013 6:09 PM in response to jimmywong1111

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Broken Keychain

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