1 Reply Latest reply: Dec 25, 2013 12:38 AM by King_Penguin
Eliteumad Level 1 Level 1 (0 points)

I forgot my security information is it ok you can tell me please

iPhone 5c, iOS 7.0.4, Security information
  • King_Penguin Level 10 Level 10 (115,105 points)

    We are fellow users here on these forums, you're not talking to iTunes Support.


    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312


    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.


    Contacting Apple about account security : http://support.apple.com/kb/HT5699


    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use