i dont remember passcode on new ipad air? restore in recovery mode doesnt allow itunes to recover, it says itunes can't connect enter passcode????

Take a look at this App,e support page. I know it says iPhone but it should be the same for an iPad.

http://support.apple.com/kb/HT1212

I saw a recent post where a user with the same problem used his Apple ID password.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7

http://support.apple.com/kb/HT5818

How can I unlock my iPad if I forgot the passcode?

http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html

iOS: Device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212

How can I unlock my iPad if I forgot the passcode?

http://tinyurl.com/7ndy8tb

How to Reset a Forgotten Password for an iOS Device

http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device

Using iPhone/iPad Recovery Mode

http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm

You may have to do this several times.

Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.

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‘iPad is disabled’ fix without resetting using iTunes

Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

2. Open iTunes with the iPad disconnected.

3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

5. Click ‘Setup as new iPad’ and then click restore.

6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.

If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

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Try it and good luck. You have nothing more to lose if it doesn't work for you.

 Cheers, Tom 😉

I had this same problem and I started freaking out because I need my iPad for nursing school.

Another way around this issue that I found personally worked for me was to go into Find My iPhone from either an iPhone app or iCloud.com and erase the iPad remotely. (This of course is given the fact that you have a backup). I did this, restored from my last backup on my MacBook Pro and it worked! I was able to get into my iPad without a passcode. Hope this helps anyone!