I need to reset my backup password to set up my new iphone 5s. I know my itunes password, but apparently they are not the same.
iPhone 5s, iOS 7.0.4
Posted on Dec 25, 2013 9:12 AM
Q: I need to reset my password
Hi Susabeth!
I believe that I have an article here for you that will help you with that question:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
Thanks for being a part of the Apple Support Communities!
Regards,
Braden