HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone

yairrichter

Level 1 (0 points)

Q: I need help with activation

my iphone 5s is locked after restoring and my apple id doesnt release it

iPhone 5s, iOS 7.0.4

Posted on Dec 25, 2013 9:31 AM

I have this question too

Q: I need help with activation

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Helpful answers

by braden85,

braden85 Dec 27, 2013 11:17 AM in response to yairrichter
Community Specialists

Dec 27, 2013 11:17 AM in response to yairrichter

Hey yairrichter!

It sounds like you are experiencing an issue with the activation lock on your iPhone. I have an article for you that can help you troubleshoot this issue:

Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515

Thanks for using the Apple Support Communities!

Cheers,
Braden
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