keyboard does not work

Question

Level 1

19 points

Just got macbook air and key board is not working. Is there a function or command key to re-enable the keyboard

MacBook Air, iOS 7.0.4

Posted on Dec 25, 2013 10:17 AM

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Answer 1

Level 1

0 points

All the key can not working? which type of your macbook air and if the trackpad can working normally?

you can use a usb keyboard to test if it can work.

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Answer 2

Level 10

84,018 points

Shut down the computer.

Restart again.

You can return a new Mac within 14 days of purchase.

A new Mac is in warranty for 1 year from the date of purchase.

A new Mac comes with 90 days of free tech support from AppleCare.

AppleCare: 1-800-275-2273

Call AppleCare.

Best.

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