Who's doza
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Q: Why does it say "this Apple ID has not been used in iTunes "it happens everytime I try to download a app. Why does it do that?

Everytime i try to install an app it always says Apple ID is not used in iTunes ?please help me it's a new iPhone 5s

iPhone 5s, iOS 7.0.4

Posted on Dec 25, 2013 11:08 AM

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Who's doza

Q: Why does it say "this Apple ID has not been used in iTunes "it happens everytime I try to download a app. Why does it do that?

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  • by sheila_m.,

    sheila_m. sheila_m. Dec 27, 2013 10:22 AM in response to Who's doza
    Community Specialists
    Dec 27, 2013 10:22 AM in response to Who's doza

    Hello Who\'s doza,

     

    Congratulation on your new iPhone 5s!  I am sure you are eager download apps to your iPhone.

     

    The prompt you are seeing indicates your Apple ID needs some information that needs to be updated.  I recommend reviewing the section titled "For iPhone, iPad, or iPod touch," specifically step 10:

     

    Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.

     

    - Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.

     

    - Once you've filled out all of the fields for your billing information, tap Next.

     

    iTunes: How to set up an Apple ID within iTunes

    http://support.apple.com/kb/HT2731

     

    The following article has additional

     

    Using an existing Apple ID with the iTunes Store and Mac App Store

    http://support.apple.com/kb/HT2589

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.