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how can i unlock my apple ID after getting my security questions wrong?

i had to verify my account with my security questions i set years ago now i am locked out of my ID and cant buy anything from itunes

iPod touch, iOS 7.0.4

Posted on Dec 25, 2013 11:09 AM

Reply
2 replies

Dec 25, 2013 11:10 AM in response to alishaax

Reset the questions

From a Kappy post

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.

Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'. Please be patient waiting for the return

phone call. It will come in time depending on how heavily the servers are being hit.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Dec 25, 2013 11:11 AM in response to alishaax

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'. Please be patient waiting for the return

phone call. It will come in time depending on how heavily the servers are being hit.


2. Call Apple Support in your country: Customer Service: Contacting Apple for supportor

Apple ID- Contacting Apple for help with Apple ID account security. Askto speak to

Account Security.


3. Rescue email address and how to reset Apple ID security questions.


How to Manage your Apple ID: Manage My Apple ID

how can i unlock my apple ID after getting my security questions wrong?

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