HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
jonno147

Q: When iPhone 5s is charging screen is unresponsive or very slow - is this a known fault or setting change required?

I've just bought a new iPhone 5s 64GB handset as my business phone and feel there may be a fault with the way it operates.

 

Working in an office I plug my iPhone into the charger and listen to the radio all day. However, with the 5s the screen is little or non-responsive, when plugged into charge. My previous phone was an iPhone 4 and having had this for 3 years+ I used it daily without this issue.

 

Is this a setting issue which can be altered within the phone, or is this an issue with my iPhone, or a wider issue altogether?

 

Your views and opinion on this would be much appreciated.

iPhone 5s, iOS 7.0.4

Posted on Dec 25, 2013 11:40 AM