my ipod touch 5th generation has a black screen but i can still use siri and it is fully charged what do i do?

please help only just got it

iPod touch, iOS 7.0.4

Posted on Dec 25, 2013 12:47 PM

Reply
4 replies

Dec 25, 2013 1:28 PM in response to fluffy2204

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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my ipod touch 5th generation has a black screen but i can still use siri and it is fully charged what do i do?

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