HT204266: Use the App Store on your iOS devices, Apple TV, or computer

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LadyBrass
Level 1 (0 points)

Q: I forgot my security question answers, what do I do?

I just got an Ipad-mini and i tried buying a game and it asked me to answer my security questions. It has been so long since I used them and I forgot the answers, what should i do?

iPad, iOS 7.0.4

Posted on Dec 25, 2013 5:42 PM

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LadyBrass

Q: I forgot my security question answers, what do I do?

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  • by King_Penguin,

    King_Penguin King_Penguin Dec 26, 2013 1:01 AM in response to LadyBrass
    Level 10 (135,635 points)
    iTunes
    Dec 26, 2013 1:01 AM in response to LadyBrass

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use