HT201304: Use Restrictions on your iPhone, iPad, and iPod touch

Learn about Use Restrictions on your iPhone, iPad, and iPod touch

kyuhei

Level 1 (0 points)

Q: I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

Help me! I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

iPhone 3GS, iOS 6.1.3, Help

Posted on Dec 25, 2013 10:02 PM

I have this question too

Q: I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the pr ... more

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by jai_d81,

jai_d81 Dec 25, 2013 10:05 PM in response to kyuhei
Level 4 (1,230 points)

Dec 25, 2013 10:05 PM in response to kyuhei

close all apps, sign out and sign in to the apple id and try again
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by kyuhei,

kyuhei Dec 26, 2013 4:04 AM in response to jai_d81
Level 1 (0 points)

Dec 26, 2013 4:04 AM in response to jai_d81

It's still the same message. Your Purchase Could Not Be Completed. For Assistance, Contact iTunes support at www.apple.com/support/itunes/ww/.
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by stedman1,

stedman1 Dec 26, 2013 4:17 AM in response to kyuhei
Level 9 (74,303 points)

Apple Watch

Dec 26, 2013 4:17 AM in response to kyuhei

And what was the response when you contacted iTunes support?
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by kyuhei,

kyuhei Dec 26, 2013 5:38 AM in response to stedman1
Level 1 (0 points)

Dec 26, 2013 5:38 AM in response to stedman1

They sisn't know why too :) They can't provide any solutions.
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by AmishCake,

AmishCake Dec 26, 2013 7:29 AM in response to kyuhei
Level 6 (9,402 points)

Dec 26, 2013 7:29 AM in response to kyuhei

Try contacting the app developer.
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HT201304: Use Restrictions on your iPhone, iPad, and iPod touch

Q: I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

All replies Helpful answers

by jai_d81,

by kyuhei,

by stedman1,

by kyuhei,

by AmishCake,

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Helpful answers