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How do I reset my security questions if I don't remember them?

I tried buying a song and said I need to answer security questions and I can't remember them

iPhone 4

Posted on Dec 26, 2013 3:16 AM

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1 reply

Dec 26, 2013 3:19 AM in response to steven162

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312


If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

How do I reset my security questions if I don't remember them?

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