I own a macbook pro mid-2010 - problem-updated to mountain lion and continuously crashes and reboots when working with audio and visuals (TRIED GFXcardstatus v 2.3) sometimes helps sometimes it does not, apple info ?

Question

CHAOSAV Author

Level 1

0 points

I own a macbook pro mid-2010 - problem-updated to mountain lion and continuously crashes and reboots when working with audio and visuals (TRIED GFXcardstatus v 2.3) sometimes helps sometimes it does not, apple info ?

I know this is a widespread problem

I am not from the U.S.

what solutions does apple have for us? , are there any?

I read there's an issue with the NVIDIA card , is there anyone I can contact? I bought it in the U.S.

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Dec 26, 2013 7:54 AM

Reply

Answer 1

BobRz

Level 5

6,138 points

Dec 26, 2013 8:27 AM in response to CHAOSAV

If the machine is less than 3 years old, Apple will replace the motherboard under a recall program. If it's older you may get stuck with that cost. I'd make a Genius Bar appointment and take it in.

Reply