UI interface ISSUE

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Level 1

1 points

UI interface ISSUE

ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second page of icons, black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?

iPod nano

Posted on Dec 26, 2013 2:00 PM

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Answer 1

matt00

Level 5

4,041 points

Dec 28, 2013 2:01 PM in response to SPoisson

Hey SPoisson,

Thanks for the question. It sounds like VoiceOver has been enabled on your iPod nano. To turn off VoiceOver, simply reset your iPod:

How to reset an iPod nano (7th generation)

Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.

via How to reset iPod

http://support.apple.com/kb/HT1320

Additional Information:

iPod nano (6th generation and later): How to use VoiceOver

http://support.apple.com/kb/HT4317

Thanks,

Matt M.

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