My friend can imessage me from her iPad mini but I cannot reply as I get a pop up saying that the person is 'unavailable and cannot be reached by imessage at this time'. How can I imessage her from my iPhone 4S to her iPad mini?

Question

My friend can imessage me from her iPad mini but I cannot reply as I get a pop up saying that the person is 'unavailable and cannot be reached by imessage at this time'. How can I imessage her from my iPhone 4S to her iPad mini?

iPhone 4S, iPad mini

Posted on Dec 26, 2013 2:37 PM

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Answer 1

matt00

Level 5

4,041 points

Dec 28, 2013 7:59 AM in response to Littleelliemae

Hey Littleelliemae,

Thanks for the question. I understand you are experiencing issues sending iMessages. The following article may help to resolve your issue:

iOS: Troubleshooting Messages

http://support.apple.com/kb/TS2755

You may also want to reset your network settings:

Settings > General > Reset > Reset Network Settings.

Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.

Thanks,

Matt M.

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