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ipod nano 7th generation having issues with the UI

ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second page of icons, black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?

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iPod nano, null

Posted on Dec 26, 2013 2:28 PM

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Posted on Dec 26, 2013 5:15 PM

I had this problem as well. This is what I found by searching online. I tried the fix on my nano 7th gen and it worked. I hope this helps you. Make sure to use two fingers for sliding and double-click the icons to get into settings. Good luck.


It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.


iPod nano (6th generation and later): How to use VoiceOver

http://support.apple.com/kb/HT4317


To turn off VoiceOver on iPod nano using VoiceOver gestures

From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.

  1. Slide one finger around the screen until you hear Settings.
  2. Double-tap to open Settings.
  3. Slide your finger up or down the screen until you see or hear General, then double- tap.
  4. Slide your finger up or down the screen until you see or hear Accessibility, then double-tap.
  5. Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap.
  6. Double-tap when you hear "VoiceOver switch button on."
  7. You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.

Note: You can also turn off VoiceOver by resetting your iPod.

5 replies
Question marked as Best reply

Dec 26, 2013 5:15 PM in response to SPoisson

I had this problem as well. This is what I found by searching online. I tried the fix on my nano 7th gen and it worked. I hope this helps you. Make sure to use two fingers for sliding and double-click the icons to get into settings. Good luck.


It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.


iPod nano (6th generation and later): How to use VoiceOver

http://support.apple.com/kb/HT4317


To turn off VoiceOver on iPod nano using VoiceOver gestures

From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.

  1. Slide one finger around the screen until you hear Settings.
  2. Double-tap to open Settings.
  3. Slide your finger up or down the screen until you see or hear General, then double- tap.
  4. Slide your finger up or down the screen until you see or hear Accessibility, then double-tap.
  5. Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap.
  6. Double-tap when you hear "VoiceOver switch button on."
  7. You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.

Note: You can also turn off VoiceOver by resetting your iPod.

ipod nano 7th generation having issues with the UI

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