6 Replies Latest reply: Dec 29, 2013 9:39 AM by Eric Root
Tborondy Level 1 Level 1 (0 points)

My MacBook Pro continues to tell me it has a software update so I tell it to install and restart my computer. Each time it restarts, but nothing has been updated. I have retried numerous time and nothing will update for me. I'm not sure what I'm doing wrong.


MacBook Pro (13-inch Early 2011), Mac OS X (10.6.8)
  • sanjampet Level 5 Level 5 (7,710 points)

    What updates? the update name and version would be very helpful.

  • Tborondy Level 1 Level 1 (0 points)

    I need to update almost everything. There are 13 items listed. Safari, Migration Assistant Update, iTunes, Apple Software Installer Update, Remote Desktop Client Update, iphoto, MacBook Pro EFI Firmware, Java for Mac OS X 10.6 Update 17, GarageBand, AirPort Utility, Security Update 2013-004, MacBook Pro SMC Firmware, and HP Printer Software.

    The version currently on my computer is 10.6.8

  • sanjampet Level 5 Level 5 (7,710 points)

    Try doing them one at at time, less chance of coruption, and if possible use an ethernet conectin, there again less chance of interference and coruption.

     

    If you are still having issues, post back back, there are more options that I may be able to help you with.

     

    Best

  • Tborondy Level 1 Level 1 (0 points)

    This did work, but my computer is still the Version 10.6.8 and says all my updates are up to date. Is the version something that cannot be updated? I thought it would be similiar to an iPhone and could update software like  how it updated to iOS7. I might just be misunderstanding that.

  • sanjampet Level 5 Level 5 (7,710 points)

    Now that all of your updates are installed, you can upgrade to a higher OSX, you can upgrade to latest Mavericks, if you want that OSX. It is avai;able on the App store, (enter Mavericks) in the search wndow. You ran all the updates, that is why you are still 10.6.8

    You can now upgrade to a higher OSX, the latest is Mavericks 10.9.x then you will need to run software update againg once the new OSX is installed, as there will be updates for the new OSX.

     

    This will explain te difference between an update and an upgrade:

    http://support.apple.com/kb/HT1444

     

    http://support.apple.com/kb/HT1338

     

    Requirements for Mavericks:

    http://support.apple.com/kb/HT5842

     

    Hope this helps

  • Eric Root Level 7 Level 7 (30,745 points)

    Updates rely on Spotlight. Try re-indexing Spotlight.

     

    Spotlight – Re-index