1 Reply Latest reply: Dec 26, 2013 3:52 PM by Diavonex
Bowtles Level 1 (0 points)

FaceTime will not work. Keeps saying incorrect username or password.

iPad, iOS 7.0.4
  • Diavonex Level 9 (66,545 points)

    1. Make sure software is up to date



    2. Make sure FaceTime is enabled; Settings>FaceTime



    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On



    4. Make sure Push Notification is enabled



    5. Make sure phone number or email address is correct



    6. Hold the Sleep and Home button down (together) until you see the Apple Logo