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I am trying to sync a digital copy of Oz the Great and Powerful to my new Ipod Nano 7th gen. It says it cannot be played on this Ipod. i purchased it for my daughter for just this reason as well as for music. Music is syncing fine but the videos wont. What's the issue.
iPod nano, iOS 7.0.2
If the video is HD, the resolution is too high for the iPod's screen, so iTunes will not sync the video.
If this is a purchase from the iTunes Store, and you paid for the HD version, you may be entitled to also download the SD version (at no cost), which should sync to the iPod.
FYI - There is a command in iTunes to create a new version of the video, which should sync to iPods
menu bar -> File -> Create New Version -> Create iPod or iPhone Version
However, videos purchased from the iTunes Store (such as movies and TV shows) have copy protection, so that command is disabled.
If the video is HD, the resolution is too high for the iPod's screen, so iTunes will not sync the video.
If this is a purchase from the iTunes Store, and you paid for the HD version, you may be entitled to also download the SD version (at no cost), which should sync to the iPod.
FYI - There is a command in iTunes to create a new version of the video, which should sync to iPods
menu bar -> File -> Create New Version -> Create iPod or iPhone Version
However, videos purchased from the iTunes Store (such as movies and TV shows) have copy protection, so that command is disabled.
trying to sync Oz the Great and Powerful digital download to Ipod nano 7th gen. Won't perform function.... what the issue?
