switched from iPhone 5 to Galaxy Note 3 and not getting texts

Tech on the phone told me once that you have to disable imessages (ichat) on your iphone or it will effect your messages when you switch to Android. Don't know why it does...but that's what he told me.

Do not expect ANY help from Apple.

I switched to a Samsung Galaxy Note 3 and have been gettig the run around for the last FOUR weeks...the tech I spoke with only returned one of my many phone calls after our initial conversation (in which she told me she reset the computer and I should be all set in 48 hours) to say it should clear itself up, there is nothing she can do to help.