HT201299: About cellular data settings and usage on your iPhone and iPad

Learn about About cellular data settings and usage on your iPhone and iPad
Davo1854
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Q: After installing an app on iPhone 5s, I can't use it outside of wifi (using cellular or mobile data) and the app is not listed in settings to enable its use of mobile data - any clues on what is wrong here?

After installing an app on iPhone 5s, I can't use it outside of wifi (using cellular or mobile data) and the app is not listed in settings to enable its use of mobile data - any clues on what is wrong here?

iPhone 5s, iOS 7.0.4

Posted on Dec 26, 2013 4:52 PM

by Davo1854,Solvedanswer
Davo1854 Davo1854
Level 1 (0 points)
A:

Steps to take to resolve this issue:

1/  Turn off Wifi

2/  Ensure Mobile (cellular) data is on

3/  Turn iPhone OFF and then ON (re-boot iPhone)

4/  Without turning Wifi on, open an app that requires mobile (cellular) data.

5/  The app will now show on the Settings list with the option to enable or disable mobile (cellular) data

6/  In time all apps that require or use mobile data will be added to the list automatically.

Posted on Dec 27, 2013 9:35 PM

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Davo1854

Q: After installing an app on iPhone 5s, I can't use it outside of wifi (using cellular or mobile data) and the app is not listed in ... more

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  • by Davo1854,Solvedanswer

    Davo1854 Davo1854 Dec 27, 2013 9:35 PM in response to Davo1854
    Level 1 (0 points)
    Dec 27, 2013 9:35 PM in response to Davo1854

    Steps to take to resolve this issue:

    1/  Turn off Wifi

    2/  Ensure Mobile (cellular) data is on

    3/  Turn iPhone OFF and then ON (re-boot iPhone)

    4/  Without turning Wifi on, open an app that requires mobile (cellular) data.

    5/  The app will now show on the Settings list with the option to enable or disable mobile (cellular) data

    6/  In time all apps that require or use mobile data will be added to the list automatically.