HT202649: If you can't sign in with two-step verification using your Apple ID

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AshleyLaurenVert

Q: I changed my AppleID and now my iPhone won't let me use iCloud

Does anyone know how to fix this issue?

 

I went to Settings>iCloud but it won't let me change the AppleID.

 

Thank you!

iPhone 4S, iOS 7.0.4

Posted on Dec 26, 2013 5:44 PM

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Q: I changed my AppleID and now my iPhone won't let me use iCloud

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  • by randers4,

    randers4 randers4 Dec 26, 2013 5:51 PM in response to AshleyLaurenVert
    Level 9 (62,874 points)
    Dec 26, 2013 5:51 PM in response to AshleyLaurenVert

    To change the ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

     

    To avoid losing your photo stream photos, save them to the camera roll before deleting the account.

  • by AshleyLaurenVert,

    AshleyLaurenVert AshleyLaurenVert Dec 26, 2013 5:54 PM in response to randers4
    Level 1 (1 points)
    Dec 26, 2013 5:54 PM in response to randers4

    Thank you so much!!

  • by randers4,

    randers4 randers4 Dec 26, 2013 5:57 PM in response to AshleyLaurenVert
    Level 9 (62,874 points)
    Dec 26, 2013 5:57 PM in response to AshleyLaurenVert

    You're welcome.