HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
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Helpful answers
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Dec 27, 2013 5:27 AM in response to Tamerhosnyby Winston Churchill,Welcome to the Apple Community Tamerhosny.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
- Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Restart your mobile device.
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Dec 28, 2013 12:44 AM in response to Winston Churchillby Tamerhosny,Tried everything, still not working
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Dec 28, 2013 5:52 AM in response to Tamerhosnyby Winston Churchill,Then I suspect your network or it's settings are your problem.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.