cwglover

Q: What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?

What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?

 

I get the SWOD using Safari, Mail, Google chrome, Firefox, Mathematica, and other programs. This cannot be a browser plug-in issues as other forums suggest. I suspect a windows process at the root but I don't enough to know how to trace. Does anyone know what's causeing this epidemic? 

MacBook Pro, Mac OS X (10.7.5)

Posted on Dec 26, 2013 9:09 PM

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Q: What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?

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  • by etresoft,

    etresoft etresoft Jul 24, 2014 5:10 PM in response to Nashvillian
    Level 7 (29,298 points)
    Mac OS X
    Jul 24, 2014 5:10 PM in response to Nashvillian

    Get rid of that antivirus. Pick either Parallels or VMWare, but not both.

  • by Nashvillian,

    Nashvillian Nashvillian Jul 24, 2014 5:31 PM in response to etresoft
    Level 1 (5 points)
    Peripherals
    Jul 24, 2014 5:31 PM in response to etresoft

    avast is not good?

     

    The University where I take classes requires some sort of anti-virus for computers to access their network. Is there another free one which is good? AVG?

  • by John Galt,

    John Galt John Galt Jul 24, 2014 6:24 PM in response to Nashvillian
    Level 8 (49,649 points)
    Mac OS X
    Jul 24, 2014 6:24 PM in response to Nashvillian

    No, Avast is not good.

     

    Your university has adopted a typical Windows-centic, closed mindset. Do they allow iPads to access their network? No?

     

    If they require that you run anti-virus software, I suggest that you obtain a Windows PC to run it on. I understand Avast runs great on PCs.

  • by thomas_r.,

    thomas_r. thomas_r. Jul 25, 2014 3:48 AM in response to Nashvillian
    Level 7 (30,924 points)
    Mac OS X
    Jul 25, 2014 3:48 AM in response to Nashvillian

    Nashvillian wrote:

     

    avast is not good?

     

    No. Avast has a serious problem with false positives, sporadically identifying a particular system file as malicious since 2009, among other things. This is bad, but worse, the avast! Online Security browser extension includes an "adware" function that is turned on by default and is not mentioned anywhere in the install process. Avast is garbage, and should not be used.

     

    The University where I take classes requires some sort of anti-virus for computers to access their network. Is there another free one which is good? AVG?

     

    AVG would not be a good choice either.

     

    I'd point out that your system already includes basic anti-virus protection, and that university has no way of knowing whether you're actually using a third-party anti-virus program. You really should not feel pressured to use one. However, if you really think you need to, the best choice right now would be ClamXav.

  • by MrHoffman,

    MrHoffman MrHoffman Jul 25, 2014 8:20 AM in response to Nashvillian
    Level 6 (15,627 points)
    Mac OS X
    Jul 25, 2014 8:20 AM in response to Nashvillian

    Nashvillian wrote:

     

    avast is not good?

     

    The University where I take classes requires some sort of anti-virus for computers to access their network. Is there another free one which is good? AVG?

     

    Um, you already have an anti-virus and anti-malware package installed.  XProtect and Gatekeeper.  These provided by Apple, and part of all recent OS X releases.  Not perfect certainly and not without issues, but then neither are the commercial anti-virus packages, or so a VP from Symantec has been quoted.


    Using two separate anti-virus implementations — one that's been integrated by and maintained by the operating system vendor, and a second one that's an add-on with a long history of causing problems — is seldom a recipe for success, for that matter.


    As for the usual means of avoiding problems...

    • never install add-on software that claims to optimize, accelerate, clean, maintain, protect, secure, or otherwise something-something to OS X.
    • Disable, remove and.or block access to Oracle Java and Adobe Flash Player possibly via a plugin blocker in Safari.
    • Disable automatic opening of "Safe" file extension downloads in Safari.
    • Don't click on links in mail messages, even if the mail messages appear to be from folks you know.  Search for it or type it in yourself or use your own bookmark.  This particularly with the blizzard of mail from the "social" sites — treat all of those mail messages as untrusted and untrustworthy.
    • Don't install any packages that you didn't go looking for.
    • Treat any application that asks for your administrative password access as if it has asked for the contents of your keychain and your most sensitive data.  Because it just did ask for that access.
    • when you do go looking for a software package, don't download the package from any of the aggregator sites — spend the time to find the canonical download site for the package you're interested in.

     

    There are probably a few others, but this covers most of the sorts of problems most computer users will encounter with OS X.

  • by mv7,

    mv7 mv7 Nov 17, 2014 2:56 PM in response to cwglover
    Level 1 (0 points)
    Nov 17, 2014 2:56 PM in response to cwglover

    I too experience this problem and ran EntreCheck. Can someone help me diagnose all the failed system launch items below??

     

    I have MacKeeper installed and will also try uninstalling it. I can't say I ever felt it made a difference one way or the other, but I'll try removing it.

     

     

    Problem description:

    Sluggish system, often with wheel of death.

     

    EtreCheck version: 2.0.11 (98)

    Report generated November 17, 2014 at 2:33:28 PM PST

     

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Early 2011) (Verified)

      MacBook Pro - model: MacBookPro8,1

      1 2.7 GHz Intel Core i7 CPU: 2-core

      4 GB RAM Upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1333 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 3000 - VRAM: 384 MB

      Cinema Display 1680 x 1050

     

    System Software: ℹ️

      OS X 10.10 (14A389) - Uptime: one day 5:27:37

     

    Disk Information: ℹ️

      ST9500325ASG disk0 : (500.11 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) /  [Startup]: 498.88 GB (367.75 GB free)

      Core Storage: disk0s2 499.25 GB Online

     

      MATSHITADVD-R   UJ-898 

     

    USB Information: ℹ️

      Logitech USB-PS/2 Optical Mouse

      Microsoft Natural® Ergonomic Keyboard 4000

      Apple Computer, Inc. IR Receiver

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /Applications/zoom.us.app

      [not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) Support

     

      /Library/Application Support/MacKeeper/AntiVirus.app

      [not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) Support

      [loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) Support

     

    Problem System Launch Agents: ℹ️

      [failed] com.apple.AirPlayUIAgent.plist

      [failed] com.apple.bird.plist

      [failed] com.apple.CallHistoryPluginHelper.plist

      [failed] com.apple.CallHistorySyncHelper.plist

      [failed] com.apple.cmfsyncagent.plist

      [failed] com.apple.coreservices.appleid.authentication.plist

      [failed] com.apple.EscrowSecurityAlert.plist

      [failed] com.apple.recentsd.plist

      [failed] com.apple.sbd.plist

      [failed] com.apple.scopedbookmarkagent.xpc.plist

      [failed] com.apple.security.cloudkeychainproxy.plist

      [failed] com.apple.spindump_agent.plist

      [failed] com.apple.telephonyutilities.callservicesd.plist

     

    Problem System Launch Daemons: ℹ️

      [failed] com.apple.AssetCacheLocatorService.plist

      [failed] com.apple.awdd.plist

      [failed] com.apple.ctkd.plist

      [failed] com.apple.icloud.findmydeviced.plist

      [failed] com.apple.ifdreader.plist

      [failed] com.apple.installd.plist

      [failed] com.apple.nehelper.plist

      [failed] com.apple.periodic-daily.plist

      [failed] com.apple.softwareupdate_download_service.plist

      [failed] com.apple.softwareupdated.plist

      [failed] com.apple.spindump.plist

      [failed] com.apple.tccd.system.plist

      [failed] com.apple.wdhelper.plist

     

    Launch Agents: ℹ️

      [loaded] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist Support

      [loaded] com.google.keystone.agent.plist Support

      [running] com.rosettastone.rosettastonedaemon.plist Support

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist Support

      [running] com.fitbit.galileod.plist Support

      [loaded] com.google.keystone.daemon.plist Support

      [loaded] com.microsoft.office.licensing.helper.plist Support

      [running] com.zeobit.MacKeeper.AntiVirus.plist Support

      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.ARM.[...].plist Support

      [running] com.spotify.webhelper.plist Support

      [running] com.zeobit.MacKeeper.Helper.plist Support

     

    User Login Items: ℹ️

      iTunesHelper UNKNOWNHidden (missing value)

      Dropbox Application (/Applications/Dropbox.app)

      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

      Safari Application (/Applications/Safari.app)

      MacKeeper Application (/Applications/MacKeeper.app)

      Dashlane Application (/Applications/Dashlane.app)

      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

      ScanSnap Manager Evernote Edition Application (/Applications/ScanSnap Evernote Edition/ScanSnap Manager Evernote Edition.app)

      EvernoteHelper Application (/Users/[redacted]/Library/Application Support/com.evernote.Evernote/old/Evernote 450741/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

      AOUMonitor Application (/Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonitor.app)

     

    Internet Plug-ins: ℹ️

      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support

      Google Earth Web Plug-in: Version: 6.0 Support

      Default Browser: Version: 600 - SDK 10.10

      Flip4Mac WMV Plugin: Version: 2.3.6.5 Support

      net.juniper.DSSafariExtensions: Version: (null) Support

      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support

      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support

      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support

      iPhotoPhotocast: Version: 7.0 - SDK 10.8

      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support

      QuickTime Plugin: Version: 7.7.3

      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support

      Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support

      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support

     

    User Internet Plug-ins: ℹ️

      WebEx64: Version: 1.0 - SDK 10.6 Support

      Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 Support

      Picasa: Version: 1.0 - SDK 10.4 Support

      ZoomUsPlugIn: Version: 2.0.28860.0927 - SDK 10.8 Support

     

    Safari Extensions: ℹ️

      Dashlane

     

    3rd Party Preference Panes: ℹ️

      Flash Player  Support

      Flip4Mac WMV  Support

     

    Time Machine: ℹ️

      Skip System Files: NO

      Mobile backups: ON

      Auto backup: YES

      Volumes being backed up:

      Macintosh HD: Disk size: 498.88 GB Disk used: 131.13 GB

      Destinations:

      My Passport for Mac [Local]

      Total size: 999.83 GB

      Total number of backups: 38

      Oldest backup: 2014-01-10 03:57:29 +0000

      Last backup: 2014-11-16 01:12:18 +0000

      Size of backup disk: Adequate

      Backup size 999.83 GB > (Disk used 131.13 GB X 3)

     

    Top Processes by CPU: ℹ️

          5% WindowServer

          3% ScanSnap Manager Evernote Edition

          2% com.apple.WebKit.Networking

          1% coreaudiod

          1% Fitbit Connect Menubar Helper

     

    Top Processes by Memory: ℹ️

      268 MB com.apple.WebKit.WebContent

      112 MB Safari

      69 MB Microsoft Word

      69 MB WebKitPluginHost

      43 MB Skype

     

    Virtual Memory Information: ℹ️

      38 MB Free RAM

      1.09 GB Active RAM

      1.05 GB Inactive RAM

      1.08 GB Wired RAM

      6.68 GB Page-ins

      145 MB Page-outs

  • by Esquared,

    Esquared Esquared Nov 18, 2014 12:20 AM in response to mv7
    Level 6 (8,491 points)
    Mac OS X
    Nov 18, 2014 12:20 AM in response to mv7

    Two things I would do:

    1. Reinstall of Yosemite to fix all the failing system items.

    2. Uninstall MacKeeper, which is total crap.

  • by Laulie,

    Laulie Laulie Jan 23, 2015 10:54 AM in response to John Galt
    Level 1 (0 points)
    Jan 23, 2015 10:54 AM in response to John Galt

    Hi John,

     

    Having problems with the "wait cursor" among other things.  Saw your thread on Spinning Wheel of Death and tried your fixes:

     

    1.  Backed up documents.

    2.  Did boot OS X Recovery "Repair Disk" and got no reports in red.

    3.  Ran EtreCheck and got the following reply (says I still have "CleanMyMac" on my system but I uninstalled it before running EtreCheck.

     

    Thanks in advance for your help in resolving my issue !!!

     

    Problem description:

    Getting the Spinning Wheel of Death (SWOD).

    Sometimes the SWOD turns all blue then a watch.

    When typing, it takes forever for the characters to show.

    Programs take a long time to launch.

    Sound of videos is scratchy or in and out.

     

    EtreCheck version: 2.1.6 (109)

    Report generated January 23, 2015 at 1:46:14 PM EST

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

      MacBook Pro - model: MacBookPro9,2

      1 2.5 GHz Intel Core i5 CPU: 2-core

      4 GB RAM Upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en1: 802.11 a/b/g/n

      Battery Health: Normal - Cycle count 115

     

    Video Information: ℹ️

      Intel HD Graphics 4000

      Color LCD 1280 x 800

     

    System Software: ℹ️

      OS X 10.9.5 (13F34) - Time since boot: 0:12:34

     

    Disk Information: ℹ️

      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) / : 498.91 GB (442.50 GB free)

      Encrypted AES-XTS Unlocked

      Core Storage: disk0s2 499.25 GB Online

     

      MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Launch Agents: ℹ️

      [running] com.hp.devicemonitor.plist [Support]

      [loaded] com.hp.messagecenter.launcher.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.ARM.[...].plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]

     

    User Login Items: ℹ️

      None

     

    Internet Plug-ins: ℹ️

      FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

      Flash Player: Version: 16.0.0.257 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287

      Default Browser: Version: 537 - SDK 10.9

      SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Support]

      Silverlight: Version: 5.1.10516.0 - SDK 10.6 [Support]

      JavaAppletPlugin: Version: Java 8 Update 25 Check version

     

    User internet Plug-ins: ℹ️

      Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Support]

      Google Earth Web Plug-in: Version: 7.1 [Support]

     

    Safari Extensions: ℹ️

      GoPhoto.it [Installed]

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Java  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          5% WindowServer

          1% HP Device Monitor

          1% fontd

          0% AppleSpell

          0% imagent

     

    Top Processes by Memory: ℹ️

      86 MB Finder

      82 MB com.apple.IconServicesAgent

      73 MB mds_stores

      64 MB ocspd

      56 MB com.apple.WebKit.WebContent

     

    Virtual Memory Information: ℹ️

      2.15 GB Free RAM

      1.16 GB Active RAM

      385 MB Inactive RAM

      595 MB Wired RAM

      326 MB Page-ins

      0 B Page-outs

     

    Diagnostics Information: ℹ️

      Jan 23, 2015, 01:34:14 PM Self test - passed

      Jan 23, 2015, 01:17:42 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-23-131742_[redacted].crash

      Jan 23, 2015, 01:17:38 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-23-131738_[redacted].crash

      Jan 23, 2015, 12:58:15 PM /Users/[redacted]/Library/Logs/DiagnosticReports/EtreCheck_2015-01-23-125815_[r edacted].crash

      Jan 23, 2015, 11:46:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -01-23-114637_[redacted].crash

      Jan 22, 2015, 06:07:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-01-22-180709_[re dacted].crash

      Jan 22, 2015, 06:07:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-01-22-180708_[re dacted].crash

  • by etresoft,

    etresoft etresoft Jan 23, 2015 11:59 AM in response to Laulie
    Level 7 (29,298 points)
    Mac OS X
    Jan 23, 2015 11:59 AM in response to Laulie

    How did you uninstall it? You must use a vendor-provided uninstaller or uninstallation instructions. You can't just delete files.

  • by db24401,

    db24401 db24401 Jan 23, 2015 12:52 PM in response to Laulie
    Level 3 (884 points)
    Jan 23, 2015 12:52 PM in response to Laulie

    You will get better response to your post if you did not tack it onto another persons post.

     

    here is a link to an uninstall instructions --

     

    http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2

  • by jovan milosevic,

    jovan milosevic jovan milosevic Mar 9, 2015 3:22 PM in response to John Galt
    Level 1 (0 points)
    Mar 9, 2015 3:22 PM in response to John Galt

    Thank you! Thank you! Thank you!

    Your advice about and instructions for removing MacKeeper were spot on!

    MacKeeper was a robber of TIME, $$$, and SPEED.  

  • by mduval105,

    mduval105 mduval105 Mar 11, 2015 9:27 AM in response to jovan milosevic
    Level 1 (0 points)
    Mar 11, 2015 9:27 AM in response to jovan milosevic

    I am having the spinning wheeel and stalling problem too. I ran Etresoft and this is what I got. Can anyone help please?!

    EtreCheck version: 2.1.8 (121)

    Report generated March 11, 2015 at 9:07:50 AM EDT

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 496

     

    Video Information: ℹ️

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.9.5 (13F34) - Time since boot: 1:21:4

     

    Disk Information: ℹ️

        APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 499.25 GB (345.11 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-8A8

     

    USB Information: ℹ️

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. FaceTime HD Camera (Built-in)

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Launch Agents: ℹ️

        [running]    com.canon.MFManager.plist [Click for support]

        [loaded]    com.carbonite.launchd.carbonitealerts.plist [Click for support]

        [running]    com.carbonite.launchd.carbonitestatus.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.carbonite.launchd.carbonitedaemon.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [running]    com.spotify.webhelper.plist [Click for support]

     

    User Login Items: ℹ️

        Canon IJ Network Scanner Selector2    Application  (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

     

    Internet Plug-ins: ℹ️

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]

        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

        EPPEX Plugin: Version: 4.1.0.0 [Click for support]

        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

        CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 [Click for support]

        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

        Default Browser: Version: 537 - SDK 10.9

        QuickTime Plugin: Version: 7.7.3

        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

     

    Safari Extensions: ℹ️

        LastPass

     

    3rd Party Preference Panes: ℹ️

        Carbonite  [Click for support]

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             4%    WindowServer

             2%    CarboniteDaemon

             1%    ConnectService

             0%    AppleSpell

             0%    systemstatsd

     

    Top Processes by Memory: ℹ️

        687 MB    firefox

        129 MB    mds_stores

        125 MB    com.apple.IconServicesAgent

        47 MB    CarboniteDaemon

        43 MB    WindowServer

     

    Virtual Memory Information: ℹ️

        1.50 GB    Free RAM

        1.42 GB    Active RAM

        681 MB    Inactive RAM

        690 MB    Wired RAM

        556 MB    Page-ins

        0 B    Page-outs

     

    Diagnostics Information: ℹ️

        Mar 11, 2015, 07:38:04 AM    Self test - passed

        Mar 9, 2015, 08:45:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-09-20 4510_[redacted].crash

      

     

    MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.5)

  • by etresoft,

    etresoft etresoft Mar 11, 2015 9:36 AM in response to mduval105
    Level 7 (29,298 points)
    Mac OS X
    Mar 11, 2015 9:36 AM in response to mduval105

    Please start your own question. There doesn't appear to be any obvious issues from your EtreCheck report. Your problem might be a challenging one and you deserve your own thread.

  • by BobHarris,

    BobHarris BobHarris Mar 11, 2015 10:06 AM in response to mduval105
    Level 6 (19,597 points)
    Mac OS X
    Mar 11, 2015 10:06 AM in response to mduval105

    ,

    as suggested start your own "New" post, so you control the discussion.

     

    But as a warm-up, it could be Carbonite, consuming network bandwidth or disk bandwidth, especially if it is running when you are trying to work.

     

    Again, Create a new Post and provide all the information you can.

  • by mduval105,

    mduval105 mduval105 Mar 11, 2015 2:35 PM in response to BobHarris
    Level 1 (0 points)
    Mar 11, 2015 2:35 PM in response to BobHarris

    I will start a new post in this forum. I don't think it's carbonite though. I've had Carbonite for 3 years without an issue. And this is getting worse. On or off line, and almost constant. It took about 20 mins. to login to this site and get to this thread- uggghh!

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