Q: how to officially unlock icloud lock not have id and password

https://discussions.apple.com/message/24269324#24269324

You get the legitimate owner of the phone to remove the lock. Next time, don't buy a stolen phone.

How do you know he bought a stolen phone?

He either bought a stolen phone or the person who sold it to him did not properly remove their account from the phone prior to selling it.

I don't understand. What if the origonal owner doesn't care? How does that equate to him buying a stolen phone?

Tim already answered your question.  It's one or the other.  Either the owner didn't remove the Activation Lock, or it's stolen.  Or even both.

Tim was using hyperbole.

So how does this guy get access to his property? I mean he purchesed it from someone, he is entitlled to a working product.

He gets the legitimate previous owner to remove the device from Activation Lock.

Find My iPhone Activation Lock: Removing a device from a previous ...

If the seller cannot or will not do so, then the seller needs to refund his money.

Lord_Od wrote:

 

So how does this guy get access to his property? I mean he purchesed it from someone, he is entitlled to a working product.

Then he needs to talk to whoever he purchased it from. If they can't or won't remove the lock, odds are it's stolen.  Apple won't get involved.

Let's say the seller refunds his money. How does the seller unlock the device if the origonal owner will not cooperate?

Lord_Od wrote:

 

Let's say the seller refunds his money. How does the seller unlock the device if the origonal owner will not cooperate?

He doesn't.  The current seller would follow the same steps as the current purchaser.  He or she would contact the person they bought the device from for assistance.  If the original owner of the device, or the account holder of the Apple ID used to enable Activation Lock will not help, then this iPhone is now a shiny paperweight.

They don't.

So even if a company is an authorized reseller and refurbisher this is permanent? What about Apple authorised technitions? Can they do anything about this?

No authorized reseller would allow this to happen. They wouldn't be stupid enough to sell a phone that was activation locked. There is no such thing as an "authorized refurbisher" for iPhones.

Apple will not intervene. The ONLY way you can get Apple to act on it is if you can present them with an original proof of purchase for the phone from Apple or an authorized distributor.