10.4.7 update problems. Some Apps won't launch. Disk Util brokem...

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10.4.7 update problems. Some Apps won't launch. Disk Util brokem...

Please help a brother out. Since the 10.4.7 upgrade-

Safari won't launch. Disk Util won't mount any .dmg ("The following disk images failed to mount" -- "device not configured") I can copy songs but I can't copy videos to my iPOD.

I've read through the forums and I can't find a fix for me. I can't use the "combo" update because I can't mount a .dmg. -Oh yeah, I'm fairly computer literate, but not like a lot of you Mac guys here.

Advice?

iMac Intel Mac OS X (10.4.7) 2 GHz 1GB RAM

Posted on Jul 23, 2006 5:18 AM

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Answer 1

Jul 23, 2006 5:31 AM in response to jeffjscs

hi there--

i would try resetting the smc. do this by shutting the computer completely down, then removing all peripherals. then unplug the power cord from where it enters the power supply at the back of the machine. wait half a minute or so. then plug it back in. then attempt to go to disk utility. select the macintosh hd and see if it will allow you to repair permissions. then boot to the install disk holding the c and run disk repair. do this by going forward one window in the installer, and then find the utilities window up at the top of the screen, and then select disk utility. select the macintosh hd, and then "repair disk". after a few times, this should say "no repairs necessary". if you are able to repair permissions and the disk after the smc reset, i would try loading the combo update again. [ 8 ) ]

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Answer 2

jeffjscs Author

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Jul 23, 2006 6:37 AM in response to sherry johnson

Thanks. I reset the smc. I repaired the permissions and there was no problem there. I can't repair the disk because it is greyed-out. I assume its because it is the startup disk. I don't have a CD to start from. There wasn't one included with my Mac. I have a 10.4.0 CD but my Intel mac can't use this (too early) This is a global problem on my Mac. Is there any way to revert back to 10.4.6?

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Answer 3

Jul 23, 2006 8:51 AM in response to jeffjscs

it is quite a problem to not have the install disk that is for the operating system. without it, you cannot go back to 10.4.7. try booting holding down the apple and the s and then type in the following command--

/sbin/fsck -fy (hit return)

run that through until hopefully it says that the volume appears to be okay. (maybe 2 or 3 times. let me know what it says.) also try going to /library/startupitems folder and removing anything in there. and also go to system preferences > accounts and remove anything in login items. do this by selecting the item and then clicking the delete sign. let me know if any of this is helping matters. [ 8 ) ]

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Answer 4

jeffjscs Author

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Jul 23, 2006 1:37 PM in response to sherry johnson

OK I tried that- HD is OK. I don't know why there wasn't an install included in my box?? These problems all started immediately after the update from .6 to .7. I think it must be a global problem. I've read somewhere (MacFixit??) that the MacIntel upgrade had some missing items.??

Thanks in advance for any ideas
Jeff
PS. I also have bus issues- I have to restart the Mac in order to mount iPODs plus I can copy songs but no video to iPODS. THis Mac was very solid until the 10.4.7 upgrade. Now a bucket of problems.

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Answer 5

Jul 23, 2006 1:40 PM in response to jeffjscs

hi again-

i would go to apple.com > support > downloads and download the intel 10.4.7 combo update. could really help matters for you if you haven't. also, i would phone applecare about getting disks for your computer. they should have come with the machine. [ 8 ) ]

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Answer 6

jeffjscs Author

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Jul 23, 2006 4:03 PM in response to sherry johnson

I just borrowed a friends version of the install disks. I started up from the CD and ran Disk Utilities. No repairs necessary. Its all good.

I can't run the combo updater because it is a .dmg file and my disk util on my HD won't mount it. So I'm stuck. 😟

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Answer 7

Jul 23, 2006 4:24 PM in response to jeffjscs

ah sorry, of course you can't update. have you tried creating a new user to see if you can launch safari there?? go to system preferences > accounts and then click the plus sign. (you probably know how to do this, but just in case). it's not recommended to use install disks from another computer. you should get your own disks for sure anyway. [ 8 ) ]

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Answer 8

jeffjscs Author

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Jul 23, 2006 4:48 PM in response to sherry johnson

ah sorry, of course you can't update. have you tried
creating a new user to see if you can launch safari
there?? go to system preferences > accounts and then
click the plus sign. (you probably know how to do
this, but just in case). it's not recommended to use
install disks from another computer. you should get
your own disks for sure anyway. [ 8 ) ]

I tried the new user trick.. no good. The disks are from an intelmac which is exactly the same as mine. I think the update to 10.4.7 is flawed. I've read some other people having some of the same problems as me. 😟 No fix yet.

Thanks for you help. I'd be glad for any new ideas.

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Answer 9

Jul 23, 2006 5:02 PM in response to jeffjscs

i would maybe try a safe boot, holding the shift during startup. see if that resolves any of your problems. do you get any kind of error message with your ipod or with safari?? [ 8 ) ]

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Answer 10

jeffjscs Author

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Jul 23, 2006 6:33 PM in response to sherry johnson

Tried safeboot- No luck. Safari won't launch, iPOD won't ad videos to iPOD, Disk Utilites won't mount .dmg files, bus issues. No error messages, I'm getting a little frustrated. I wish I could get back to 10.4.6 somehow.

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Answer 11

Jul 23, 2006 6:56 PM in response to jeffjscs

i would call apple, get them to send you some disks, and then archive and install the operating system. http://docs.info.apple.com/article.html?artnum=107120 it's the only thing to do now i think. that way you could update to just 10.4.6. [ 8 ) ]

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Answer 12

ArcticMac

Level 2

380 points

Jul 23, 2006 7:44 PM in response to jeffjscs

It's a lot easier than any of that. I've had this problem before. sometimes an update hoses your permissions. open disk utility and repair permissions on your boot drive, and everything should work again.

cheers!

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Answer 13

jeffjscs Author

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Jul 24, 2006 2:52 AM in response to ArcticMac

I tried that. MS Word was the only program that was fixed this way. I've got several other problems. I've read that this upgrade was missing some files and other people are complaining about OpenGL (? whatever that is) and Bus issues. I was rock solid until the update and then BAM!

My biggest issue now seems to be that I am unable to mount .dmg files. Without that capability I can't install the combo update, which I've heard may fix this problem.

Thanks for your input though.. Cheers!

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Answer 14

The hatter

Level 9

61,031 points

Jul 24, 2006 8:42 AM in response to jeffjscs

I always trash the cache folders, especially the system library and top level library, and leave my own.

If you already have Tiger Cache Cleaner or something they also will rebuild launch services and some other features that might be of help.

On a PPC you can install Applejack which will let you perform some maintenance from the command line in Single User Mode.

Sometimes it is necessary to move, rename your Preferences folder to get things working, or create a new account.

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Answer 15

jeffjscs Author

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Jul 24, 2006 12:21 PM in response to The hatter

Great idea! Can I trash all of the caches or do I need to keep certain ones? Where can I find Tiger Cache Cleaner? Applejack?

Thanks

I always trash the cache folders, especially the
system library and top level library, and leave my
own.

If you already have Tiger Cache Cleaner or something
they also will rebuild launch services and some other
features that might be of help.

On a PPC you can install Applejack which will let you
perform some maintenance from the command line in
Single User Mode.

Sometimes it is necessary to move, rename your
Preferences folder to get things working, or create a
new account.

Reply