HT202644: Redeem iTunes and Apple Music Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac
Learn about Redeem iTunes and Apple Music Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac
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Helpful answers
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Dec 27, 2013 7:51 AM in response to Lance12399by King_Penguin,You will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Dec 29, 2013 6:37 PM in response to Lance12399by jeffrey512,And if it has a PIN, are you sure it isn't an Apple Store Gift card? Apple Store Gift cards are silver with an Apple logo, and can only be used for Apple Online Store and Apple brick and mortar stores. They cannot be used with the iTunes, App, or Mac App Stores.