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Netflix dosen't work with website restrictions switched on. What urls need to be defined ? thanks !

Trying to get Netflix app to work on daughters ipad while using restrictions. However, when websites are limited to defined URL Netflix app dosen't work. Does anyone know what urls need to be defined to allow the netflix app to function with web restrictions switched on. Thanks !

iPad, iOS 7.0.4, Netflix app

Posted on Dec 27, 2013 8:40 AM

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9 replies

Dec 30, 2013 10:05 AM in response to Stecun

I have the same issue. Tried all kinds of variations of the netflix urls (movies.netflix.com, signup.netflix.com, http://www.netflix.com, https://netflix.com etc....) couldn't get it working right... Did a mess of google searching and this thread is the only one I could find that addressed my exact issue. Called netflix and Apple. Apple was able to get it working (sort of, or temporarily....) They had me uninstall the app, then go under Settings -> General -> Reset -> Reset All Settings (make sure you know your network password for your wi-fi router before you do this, because you will need to reconnect to wi-fi because the password will get wiped out of the system memory) Supposedly, this will not remove any data, just reset to factory settings. After that was done, they had me shut down the iPad, then restart the iPad. Then reconnect to wi-fi and re-set all of the Restrictions settings I had set up originally. I left in five variations of the netflix urls because when I tried these steps with just one url it wouldn't work. I tried some testing, but couldn't figure which ones were needed so I left all five in the allowed websites section under restrictions. (movies.netflix.com, signup.netflix.com, http://www.netflix.com, https://www.netflix.com, https://movies.netflix.com). Then I re-installed the netflix app and viola! it worked! I did a shutdown and restart of the iPad while I had the apple technician on the phone to make sure the app would still work after a restart and it did! Awesome.... but, after playing with the iPad some, the app would not work again! UGGGGGGGHHHHHH! I don't think I did anything specific to cause it to stop working and repeated the procedure at least 4 times with the same result, so I'm not sure what the problem is and I don't have days to spen on this.... So, I then did a bunch more testing and here's something that seems to work all the time, although it's a bit of a pain in the arse... When the netflix app is not working, go under Settings -> General -> Restrictions -> Websites and set the "Allowed Websites" to All Websites. Then close out of settings and launch the netflix app. (give it a couple of minutes to get past the red screen with spinning wheel if it doesn't open right away). Now, once the netflix app has been launched, go back and set the "Allowed Websites" back to Specific Websites Only and the netflix app will work at least until the next reboot of the iPad... The only problem with this is that you will lose your list of Specific Websites everytime you do this... For me it's not a huge problem, because my son is only 7 and doesn't really "Surf" the web, so I don't really have to add websites all the time. Hope I helped some Stecun... Hopefully netflix and apple will take steps to make this work better in a future update.... If anyone out there has a more permanent solution, it would be greatly appreciated! Where's all the computer science moms and dads at out there? 🙂

For reference, I'm using an iPad mini (not retina) running ios7.0.4 (11B554a). There were no other apps installed besides netflix and the factory installed ones at the time of my testing....

Feb 5, 2014 4:38 PM in response to sillycar

I was able to find 18 URLs that the web version of netflix uses and I added them, but it didn't help. I talked to Netflix support and they said they passed it on to their research team. I tried to get a work around or the list of URLs, but they didn't give them up.

I hope they add the functionality to reconize "allowed sites only" is turned on and request the restrected password.

Apr 14, 2014 7:11 AM in response to Stecun

Adding my complaint to the original. I'm having the same issue. Temp work-around (you don't have to disable the Restrictions), just change the website restrictions from 'Specific Websites Only' to 'All Websites', go launch Netflix, then change restrictions BACK to 'Specific Websites Only'. :/ Pain in the rear, but it will work until... maybe the next day. We really need to know what it is netflix is throwing at us to allow us to add a URL that will work every time. Ugh.

Jun 29, 2015 6:01 PM in response to Stecun

I Found another posting via Google and I followed the steps and it worked. I am very thankful it did as I didn't want to disable tue website restrictions, I prefer them on so this was the answer to fix the netflix issue and allow the website restrictions to still be enabled:


  1. Go to Settings.
  2. Select General.
  3. Select Restrictions.

    Note: You will be prompted for the passcode that was created when restrictions were turned on.

  4. To modify restrictions:
    1. Under Allowed Content, select Websites.

      Specific Websites Only or Limit Adult Content should be selected.

    2. Scroll to the bottom of the list and select Add A Website.
    3. Enter https://secure.netflix.com along with any title (i.e, "Netflix App").
    4. Select Done on the keyboard.
  5. To disable restrictions:
    1. Select Disable Restrictions.
    2. Enter your passcode again to disable restrictions.
  6. Try Netflix again.

Sep 1, 2015 8:06 AM in response to Elisha.E

https://secure.netflix.com was the magic bullet. It worked!


HOWEVER, you do NOT need to disable restrictions as indicated in step 5 of her instructions. That would defeat the entire point of this thread.


I tried entering all the numeric IP addresses that krseager posted, and though it was a lot of typing, it didn't do the trick. When I added Elisha.E's suggestion, it worked.

Netflix dosen't work with website restrictions switched on. What urls need to be defined ? thanks !

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