Image Capture not detecting Scanner over Network

I also have a networked Workforce 610 that would not show up in Image Capture a few weeks ago. I think these were the steps I took to fix it:

1. Open System Preferences
2. Click Printers and Scanners
3. Select Workforce 610
4. Click minus sign ( - ) under the list to delete Workforce 610
5. Click plus sign ( + ) to add it back.

Basically, a reset of the printer software in OS X. After that I could scan over the network.

I have the same problem with Image Capture not being able to locate a Network Scanner (HP all-in-one).

Worked fine with Mountain Lion, but with Mavericks, Image Capture cannot locate the scanner.

Are you able to use Preview or the printers & scanners prefs?

John Blanchard1 wrote:

Are you able to use Preview or the printers & scanners prefs?

No. The problem is that Mavericks (for me anyway) does not recognise shared scanners.

DougMcLean wrote:

The problem occurs when trying to use it via the network connection, at which point the printer shows up only as a printer. and can't be "added" as a scanner.

Doug

On the network computer, does System Preferences save it as a Shared Printer?

The reason I ask is that I can't.

I can select and save as follows:

But when I re-open System Preferences, the system has de-selected it:

I should add a clarification and tip.

I want to make sure people in this thread are not confusing "networked" scanners with "shared" scanners. The Epson Workforce 610 has full network support so you should be able to connect to it directly. This is just to point out that "Share this scanner on the network" does not need to be selected to solve this thread, and in fact that option is completely irrelevant to the problem in this thread. The "Share this scanner..." feature is for scanners that cannot be connected directly over the network; the feature lets a Mac do the work of sharing the device over the network. But the Workforce 610 does not need this option because it can share itself. (Image Capture makes this a little confusing because it lists networked scanners under the "Shared" heading.)

The tip is that yesterday I could not reach my Workforce 610 over the network even though I had just posted that I could. 🙂 This is something that happens occasionally to me that is not related to the Workforce or Mavericks specifically, but once in a while I find that I need to restart my router and then it all works again. So I wanted to make sure that, as part of the troubleshooting, the router has been restarted at some point.

Because once I restarted my router, the Workforce 610 resumed appearing as a scanner across the network in Image Capture, using Mavericks.

I use iNet too, that is a smart thing to do to help verify what is going on around the network.

I wonder it if has to do with the networking settings on the Workforce 610. Try inspecting/verifying the networking settings on the control panel of the Workforce itself, and maybe resetting them. I think that cleared up a problem for me once.

Good luck...

My Epson WF 3540 scanner worked for 1 day then I had the same problem you do. I installed the Epson Scanner utility V 3.7.9.4 and it works fine now with my Airport hub. My Image Scan still showes no connection though...still looking at that issue but now I have a scanner