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what is iTunes error 8003

I keep getting an error 8003 when downloading a movie, but other movies download perfectly fine... what do i do?

Posted on Dec 27, 2013 12:41 PM

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1 reply

Dec 27, 2013 2:54 PM in response to fjruizm

Try deleting the partial cached downloads in the iTunes media folder.


That error is outlined in this Apple article -> iTunes: Advanced iTunes Store troubleshooting

"Error -50," "-5000," "8003," "8008," or "-42023"

These alerts occur due to timeouts or conflicts trying to write a file during download.


If you encounter this issue while accessing iTunes Store:

See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store


If you encounter this issue while while downloading something from the iTunes Store:

Delete your iTunes Downloads folder, located in:

Mac OS X:
 ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.

Windows Vista:
 \Users\username\Music\iTunes\iTunes Media\Downloads\

Windows 7:
 \Users\username\My Music\iTunes\iTunes Media\Downloads\

Windows XP:
 \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\


After locating your iTunes Downloads folder:

  1. Quit iTunes.
  2. Delete the Downloads folder on your computer.
  3. Open iTunes.
  4. Choose Store > Check for Available Downloads.
  5. Enter your account name and password.

what is iTunes error 8003

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