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Why won't my 7th gen Nano play the movies I just got for Christmas? An error keeps saying it can't be viewed on this device???

Why won't my 7th gen Nano play the movies I just got for Christmas? An error keeps saying it can't be viewed on this device???

iPod nano (7th generation)

Posted on Dec 27, 2013 1:56 PM

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Posted on Dec 27, 2013 5:41 PM

Not all iTunes video can be transferred to iPod, If the video resolution or video bit rate beyond iPod limitation, you can't upload them to iPod. For example, some iTunes purchased movie are High definition movie, the resolution is too high to play on iPod Nano, but you can highlight the problem video in iTunes and choose Create iPod or iPhone version from the Advanced drop down menu. When the conversion process has completed, sync the new version to your iPod. If you need details, here is a guide about how to transfer video/dvd to iPod. Hope it helps. Contact me if you have any other question.

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Question marked as Best reply

Dec 27, 2013 5:41 PM in response to sunjnky

Not all iTunes video can be transferred to iPod, If the video resolution or video bit rate beyond iPod limitation, you can't upload them to iPod. For example, some iTunes purchased movie are High definition movie, the resolution is too high to play on iPod Nano, but you can highlight the problem video in iTunes and choose Create iPod or iPhone version from the Advanced drop down menu. When the conversion process has completed, sync the new version to your iPod. If you need details, here is a guide about how to transfer video/dvd to iPod. Hope it helps. Contact me if you have any other question.

Dec 27, 2013 7:30 PM in response to HennyLeaon

Well, not having any success sad to say. I have been able to click on the movies to get a grey box around the edge of it which I belive means it is selected/highlighted. From there I can go to File>Create New Version to find the ipod selection you spoke of but I am not able to select the option. I can't find an advanced drop down option anywhere so I think I am in the correct place. I feel as if the movie isn't truely being selected. I tried the process with another movie and had the same result, not able to select to make an iPod version. I looked at your link and couldn't figure out where to begin. Any other suggestions by chance?

Thanks.

Why won't my 7th gen Nano play the movies I just got for Christmas? An error keeps saying it can't be viewed on this device???

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