Problem with Migration Assistant: transfer interrupted. Message (on the source mac): This Mac is attempting to reconnect to your other Mac.

Problem with Migration Assistant: transfer interrupted. Message (on the source mac): This Mac is attempting to reconnect to your other Mac.

iMac

Posted on Dec 27, 2013 3:09 PM

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17 replies

Aug 27, 2014 4:41 AM in response to kenfromfort myers

Many thanks to Ken for this.

Are the great Apple really not following these Migration Assistant threads ? As another contributor says, what happened to "it just works?"


I am migrating a 2011 MacBook Air to a brand new MacBook Pro, both running Mavericks, using a Thunderbolt cable, had the same problem, and wasted far too much time sorting it out. Opening Migration Assistant on the source machine before the target machine solved the problem.


Very poor instructions from Apple on this in OS X: How to migrate data from another Mac using Mavericks.

Nowhere does it say that Migration Assistant should be running on both machines (this might seem obvious but should be noted for the benefit of less technical users), nor in what order the two Migration Assistants should be started (surely Apple could code this so that it didn't matter).


A very poor experience from an otherwise first class brand.


Apple, are you listening ? These complaints go back years...

Dec 29, 2013 12:42 AM in response to iamhector

Yes.

I ask assistance to Apple and they suggest me to restart the Mac with P-R.

After several trials and for no reason at one stage it worked but... never finished (stop saying ...less then one minute! But after 12 hours I had to shut down and nothing was transferred).

So I restarted everything but exactly the same problem arose and now, even after several trials and change from Ethernet to Thunderbolt, nothing happen.

Frustrating!

Dec 29, 2013 12:57 AM in response to pgiorgio61

I tried again and, again without apparent reason, is working now.

The only different thing that I did was to start the Migration Assistant on the Source Mac first.

I connected the 2 Macs with Thunderbolt but, on the Target Mac the message "connect an Ethernet cable to transfer data faster" appeared (this happened the other time as well, even if the cable was connected).

Anyway I connected the cable but the message is still there...

...but the transferring seams work.

I'll post further news...

Good luck!

Dec 29, 2013 2:54 AM in response to pgiorgio61

Thanks for the update. I read somewhere that WIFI works so I removed firewire and ethernet connections and it found the files to transfer so I click continue. Right as I'm typing the destination mac still has the banner 'Transferring Your Information' and shows the blue/gray stripe progress bar spinning as in progress. Its been 3 hours.


I found it odd that the source Mac went back to signon screens and is not locked from use.

Did yours do the same?


Also, I have 267GB of info to transfer but the progress bar does not tell me estimated time to complete and I've read some folks stating some hours to complete.


What does the screen in your destination mac displays? Does it show hours to complete or just the blue gray spinning bar like mine and did your source mac become available to use?


Many thanks - this surely is not something APPLE can say 'IT SIMPLY WORKS' cause it doesn't.

Dec 29, 2013 4:10 AM in response to iamhector

Both Macs are showing "Transferring Your Information" and the time expected is continuing to change between 50 min and 6 hours (at moment say 1 hour and 17 minutes)!

Sometime the message "connect an Ethernet cable for faster ..." And I tried to connect it (no difference) and disconnect until (mystery) the message disappear last time I connected it!

All very unpredictable.

If your source Mac is still available a doubt the transferring is actually working. You should try to start again...

One suggestion that I found on net is to disable the "sleeping" on both Macs before starting. Unfortunately I didn't and now I'm nervous that the process could stop because of this: so I'm moving the mouse every 10 minutes to avoid the Mac is going to sleep!

You're right: Apple couldn't be proud of this mess!

Dec 29, 2013 6:32 AM in response to pgiorgio61

Thanks for the info. I find this so frustrating and brings me flashbacks of Windows where notes are vague and nothing really works as it should. Apple should provide users better information rather than rely on user forums to fix their own mess. They should be sending out QA checks to those who assist other mac users on their own time.


I've even deleted the user I created on the newer Mac Mini and created a new user without my apple id thinking it was something with that. Nope.


You would think Apple would really make this functionality work seamlessly if they want users to upgrade their systems geese!!! 😠


I'm very mellow but spending 5 hours troubleshooting a utility whose instructions I've followed perfectly and still does not work really ticks me off. Anyways, thanks for advising and listening and let me know if yours complete.

Mar 3, 2014 11:10 AM in response to kenfromfort myers

I'm assuming everyone here has a job. I just turned 60 and am frantatically looking after 30 years in Silicon Valley with a number of the "Big" players as a Sales Engineer. Now, looking to be a postal clerk -- in Wyoming!


Now, you an tell how little time I have for broken software. (I used to write it) What is up with Apple? The once great, "Fire and Forget."


I have a MBP 2009 (summer) and a 5 month old Mac Mini that I (stupidly) began using prior to just swapping the boot disk (SSD). My directories are all on external and can swap between systems. There were a couple of apps I put on the mini thtat I thought I could keep via Mig. ***. Both systems are at the same rev of Mavericks (I won't EVER go into that rat's nest).


Every combination you all stated, I have tried. The MBP has no Thunderbolt circuit so I use Firewire 800. The symptoms in every case are: a brief delay giving me that false hope like a blind date, then no matter which system I initiate the transfer I receive, "This Mac a attempting to reconnect to your other Mac." Only option is to chose "Cancel Transfer." Believe it or not, when I hit "Cancel Transfer" it shows a screen that says, "Migration Complete. Now Restart." Added insult to injury == nothing transferred.


Guest I'll settle for one Mac and resurrect my pc.


Any proven solution would be greatly appreciated, a your favorite bottle of wine will be shipped from Cupertino.


Best,

Marty

Mar 3, 2014 11:45 PM in response to martyo

Hi Marty.

I finally refused to continue my frustrating experience with Migration Assistant...

I moved manually all the files I needed starting by scratch.

Apple should consider very seriously this issue because it is the "welcome" to your new Mac!

Anyway I have to admit that, regardless of this initial trouble, everything is working fine after the manual transfer (that is pratically impossible with a PC).

I'm sorry if this piece of information won't help...

...and I'm sorry that I definetively don't deserve your bottle of wine!

Ciao.

Mar 4, 2014 10:38 AM in response to pgiorgio61

pgiorgio61,


Thank you. I agree with you 100% and thank you for your reply. It's ok, I couldn't have afforded the wine anyway 😟


Ultimately, you were the winning solution, as did whatever I could to save items from my mac mini off "to the side" then making sure both the MBP and Mini were synchronized in terms of updates, ran diskutil for permissioins and verification/fix (booting from an external image), and with having my Pre-Flight Checklist completed, used SuperDuper to image the MBP (I believe in frequent Image Copies, rather than Time Machine).


With only the O/S on the mini on an SSD, I went for it -- applied the booted O/S from the external copy (SuperDuper image) IOW, Restored, and waited for Armegedon.


It worked. No fan-fare, it just worked. I thank all of you (especially pgiorgio61), I thank the Academy 🙂 and I thank Shirtpocket. I won't get into the jehad about SuperDuper vs. CC. They are both fine products. BTW, thanks to the folks that solved the Mac Mail issue as well (removing the plist file, a different thread).


Editorial

Now, if anyone from Apple happens to be "listening," like many others here my first Mac was not the Lisa, or Sarah, but the 1984 vintage little "Aquarium" as many people have turned them into, then a Mac IIci (25 MHz processor). ALL I CAN SAY IS ... something I can't.


Has anyone noticed that software these days stinks? I helped write Interlink for WFB and it works everytime. SWIFT, it better work, everytime -- and I was 26 years old living in Stinson Beach partying between lines of code. When we were 21 my best friend and I had (as usual) a contest between ourselves re: who could write a primitive editor in the least amount of code (in MUMPS). He won with just 1 line of code, verily it took me 2.


The point being that this industry used to be fun. When Apple took the word "Computer" out of their name, we adults became relegated to toys. Who still makes *real* computers? IBM, yes. HP, for a while yet, they still own my alma mater TANDEM. If I purchased a $20 toaster and it didn't work, I'd return it, but people are perfectly willing to pay millions of dollars for software they know darn well is broken to varying degrees.


Think I'll go make a piece of toast.


Thanks,

Marty

www.linkedin.com/in/martyosten

needs to work...

Sep 13, 2014 8:23 AM in response to jrmnfromlondon

Same problem here. All of them are on last x.9


with a new 27" iMac, the first transfer from my old 2007 iMac worked well, but when I want to transfers my wife data from her 21", it didn't work. I tried with 3 different time machine backup on hard drive and time capsule, and I tried direct connection as well. I've got the grey screen and account screen and the TO Mac...


i Will try target mode now and feed you back

Sep 21, 2015 7:22 PM in response to pgiorgio61

I solved this problem by ignoring Apple's instructions and restarting my old mac in Target Disk mode. (System Preferences /Startup Disk). Then I connected my old Mac to my new Mac with a Thunderbolt cable (I hope it is the same with an Ethernet cable) and waited until the HD of my old Mac appeared in the desktop. Then I started Migration Assistant on my new Mac and selected to do the migration from the HD of my old Mac. Using 10.10.5 on both Macs.

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Problem with Migration Assistant: transfer interrupted. Message (on the source mac): This Mac is attempting to reconnect to your other Mac.

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