Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do i fix the picture running faster than the sound in movies

Im trying to watch a movie i just downloaded off the cloud on my laptop. I have watched the movie on my iPod previously and i worked just fine. Now however, the picture is running just slightly ahead of the sound. Is there any way to fix this?

Dell Laptop-OTHER

Posted on Dec 27, 2013 4:05 PM

Reply
1 reply

Dec 29, 2013 12:51 PM in response to BellaBooHatesU

Hey BellaBooHatesU,


The following documents, depending on which version of Windows you're using, cover troubleshooting steps for when audio is out of sync with the image on-screen:


Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718


iTunes for Windows XP: Troubleshooting video playback

http://support.apple.com/kb/TS1386


Welcome to Apple Support Communities!


Regards,

Delgadoh

how do i fix the picture running faster than the sound in movies

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.