HT4628: Wi-Fi: How to troubleshoot Wi-Fi connectivity

Learn about Wi-Fi: How to troubleshoot Wi-Fi connectivity
beautifulfaith04

Q: Macbook Pro dropping wireless internet connection

I am having trouble connecting to the wireless network via my Macbook Pro. The network admin/service provider told me it's an issue with the laptop because it keeps dropping the connection. Can someone suggest an effective troubleshooting solution? Or maybe even suggest what the problem is please?

MacBook Pro, Mac OS X (10.6.8)

Posted on Dec 27, 2013 6:51 PM

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Q: Macbook Pro dropping wireless internet connection

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  • by Tesserax,

    Tesserax Tesserax Dec 27, 2013 10:05 PM in response to beautifulfaith04
    Level 9 (54,452 points)
    Wireless
    Dec 27, 2013 10:05 PM in response to beautifulfaith04

    Does your MacBook Pro have connectivity issues with all Wi-Fi networks or just this particular one? The first would indicate an issue with the wireless radio or antenna on the MacBook Pro; the second would indicate a potential wireless setting issue.

     

    For some wireless troubleshooting tips, please check out the following Apple Support article.