I'm trying to update my apppe TV through my computer and it is not showing up

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I'm trying to update my apppe TV through my computer and it is not showing up

Trying to update my apple TV to the TV and comupter and it is not working. I currently have it hooked up to the micro USB but it is not showin gon my computer. Any assistance would be helpful.

Apple TV

Posted on Dec 27, 2013 9:01 PM

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Answer 1

Dec 28, 2013 6:57 AM in response to huntercruz

Welcome to the Apple Community huntercruz.

Check that you have correctly followed the instructions for your model of Apple TV.
If not already, try using a powered USB port.
Repeat the process but this time try connecting the cable while iTunes is closed.
Repeat the process with another cable.
Try restoring the Apple TV on another computer in another location.

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