I buy an ipad air two weeks ago and i have an accident, the display is broken i guess, but the tablet works well, i need to know what i need to do, because im from Ecuado, but i buy it in Apple Manhattan, i sent the ipad to new york yesterday
I need to know how much costs the display or what i need to do please help
iOS 7.0.4, Ipad Air
Accidental damage is not covered by the Apple Warranty. you can have it replaced under the Apple Out-of-Warranty Replacement program for a reduced cost. And you will likely need to get it physically back to New York in the US. You can try locally, but a quick search of the forums will show you that many have reported Apple requires the replacement be made in the country of purchase.
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Cheers, Tom 😉
I broke my ipad air also, to say the least i wasnt impressed espesially after i went to my genius bar appointment and they told me how much it would cost to replace.
so as usual when i need to find something i hit google up and find a company called Apple Repair Centre, ordered the repair and sent them my ipad.
2 days later and im using my fully working ipad again.
the moral of the story is..... DO NOT DROP YOUR IPAD!!!
Ipad Air display broken
